What is Pro-Bono Legacy Client ConOps?
We're the conflict resolution, de-escalation and mediating, problem-solving, safety and security, crowd and line control arm of the convention. We hold onto your lost & found, we provide information and directions, we watch the cosplay gatherings, help photographers find great and safe places for their photo shoots. We help lost parents find their children. We help everyone feel safe and have a good time at their convention. We provide safe-haven for attendees and staff alike.
What do we do?
We are known as Convention Operations, or ConOps for short. We're the staff in the bright yellow ConOps vests. Sometimes we cosplay, sometimes we don't. Our team is made up of fans and non-fans, but mostly of people who are passionate about putting on a great convention for others, and take their work seriously.
Who are you?
Are you a trustworthy, reliable and responsible person with an excellent attention to customer service, an eagerness to learn our duties and the ability to take direction from senior staff (who may be around your age)? Do you possess the interpersonal skills to help guide others? Can you keep calm in stressful situations, and are you able to think on your feet? Can you be an impartial observer to all around you? If you answered yes to many of the above questions, you just might have what it takes to be a member of ConOps Staff.
Why should you join?
Our pro-bono legacy client conventions are not-for-profit conventions run by non-paid volunteers. Sometimes they offer Staff Rate (usually half-off the weekend rate) memberships for first time staffers. Most conventions offer a comped membership when a certain number of hours is reached, and with the promise that you'll volunteer the following year.
Be aware that ConOps can be a very physical and mental intensive position requiring volunteers:
To be 18 years of age or over the age of 18 by January 1st of the convention year you plan to staff;
To be on their feet for a minimum of 2 hours, both in stationary and ambulatory roles;
To walk/run around large swaths of areas such as convention centers, hotels and surrounding venues without issues;
To be able to remain calm and collected in mentally stressful situations.
To be able to handle fast-paced, loud and hectic environments with the utmost degree of professionalism and courtesy.
If, for whatever reason, you are unable to be on your feet for any periods of time or cannot mentally handle the stresses of dealing with potentially intense and stressful situations, be aware that it might be in your best interest to seek staffing for another department within the convention that doesn't have as high of a physical or mental requirement.
The information in this form will be kept confidential and will only be viewed by our Human Resources Department.
We will respond to your application in due time.